Newsletter 高速鐵路簡訊 . 交通部高速鐵路工程局
本局捷運工程處制定之ISO 9001品質管理系統作業標準簡介 Introduction to the Documentation of ISO 9001 Quality Management System in MRT Engineering Office
品質稽查會議。

本局暨捷運工程處為期能建設高品質、高實用,符合生態、環保、美觀、節能減碳、永續發展的軌道交通運輸系統,及滿足民眾安全、舒適、快速、便捷的交通需求,於102年底推動ISO 9001品質管理系統,並於103年6月驗證合格獲頒證書,復於104年6月完成年度複評驗證作業。
本局捷運工程處依據ISO 9001「HBH-2-G01文件紀錄管理程序」及機場捷運主線、中壢延伸線工程執行狀況,制定相關作業標準(第三階文件)及表單(第四階文件),並依工程屬性分為土建工程及機電工程兩大類,頒佈並函知轄管工程所有承包商及監造單位自103年4月11日起啟用ISO 9001品質文件。
本局捷運工程處制定頒佈之作業標準及表單執行至今,配合交通部施工查核品質提升計畫、驗證公司辦理驗證及複評開列之建議事項、本局辦理三次內部稽查開列之缺失、觀察及建議事項等,合計修訂、新增、刪除作業標準85版次及表單310版次。目前執行中之作業標準共計45項、表單共計553項。
最新版次作業標準及表單除可於本局「ISO文件中心」網站登入帳號及密碼進行瀏覽及下載之外,亦置於捷運工程處內部網路系統之「New資訊交流園地」內,承包商及監造單位可透過督導之工務所或工程隊獲得全部品質文件之檔案以供運用。
截至目前,本局捷運工程處所轄各標施工團隊對於ISO品質文件之執行運作均正常,未來將配合新工程計畫之接辦、各項施工方法之精進及新施工技術之引進,及各上級單位對於施工查核之建議或指示,積極主動持續辦理相關作業標準及表單之新增或修訂進階版,以落實及達成本局品質目標。

To accomplish the goal of establi-shing a high-quality, high utility, ecological and environmental-friendly, aesthetic, energy saving and sustainable pubic rail transportation system and to simultaneously satisfy passenger safety, comfort, rapid and convenient requirements, BOHSR and the MRT Engineering Office introduced the ISO 9001 Quality Management System in 2013. In June 2014, the system was verified and rewarded with the qualification certificate and the re-evaluation process was completed in June 2015.
In accordance with the BOHSR ISO 9001 HBH-2-G-01 Documentation Record Management Procedure and the execution status of the TIAA MRT Main Line and Zhongli extension line construction, the MRT Engineering Office established standard procedures (third phase documents) and forms (fourth phase documents) and categorized the documents into two categories, the civil engineering category and E&M category. The ISO 9001 quality documentation was officially promulgated and initiated on Apr. 11, 2014 to all TIAA MRT contractors.
Since the initiation of the documentation, the total revision, addition and deletion processes were 85 for standard procedure and 310 for relevant forms. These actions were due to MOTC quality enhancement project, certification procedures by certification companies, suggestions from evaluation procedures and suggestions from three internal audits. There are now 45 standard procedure items and 553 forms currently being utilized in the MRT Engineering Office.
The latest version of standard procedures and forms can be browsed and downloaded from the BOHSR "ISO Documentation Center" with valid credentials. As for contractors and supervision units, they can access the documents by entering the supervising branch or brigage folder in the MRT Engineering Office internal " Nes Information Interaction Network".
Until now, all construction teams managed by the MRT Engineering Office are satisfied with the utilization of ISO documents. In the future, associates will coordinate with additional requirements of new engineering projects, enhanced or new engineering techniques and suggestions or commands from superiors to proactively implement addition or revision processes of the standard procedure and forms. By updating the documentation promptly, the BOHSR quality targets will be achieved.

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