Newsletter 高速鐵路簡訊 . 交通部高速鐵路工程局
高鐵苗栗、彰化及雲林車站通車營運,旅客服務設施一併提升 Upgrade of Passenger Service Facilities-Official Operation of HSR Miaoli, Changhua and Yunlin Station
新建三站之新型旅客資訊看板所顯示之進站列車停站型態改以圖像顯示,並輔以各車站名稱,列車停靠的車站會亮起圓形指示燈。

104年12月1日馬總統主持高鐵苗栗、彰化及雲林車站視訊連線通車典禮,三站正式加入高鐵營運行列。
苗、彰、雲三站為高鐵第二代車站,站體建築各具地方特色,並均依綠建築指標設計,為現代建築典範。三站內部各項營運服務軟硬體設施亦針對高鐵通車8年以來之營運經驗及旅客反應,精進多項服務設施,提供更親民更貼心之乘車環境,諸如哺乳室、親子廁所、無障礙環境、飲水機……等,值得一提的是三站設置之新型的驗票閘門、自動售票機、旅客資訊看板,以及三站特別設置之當地物產館,簡介如下:
驗票閘門:過去旅客持票必須按照票面上標示箭頭依指定方向插入驗票閘門,才能順利進入月台搭車;新建三站之驗票閘門已改良,驗票無方向性,旅客持票不論由正面、反面,前面、後面插入,均能通過驗票閘門。既有8站並已配合三站通車時程全部完成更新。
自動售票機:既有8站旅客倘使用現鈔於自動售票機購票,只能以銅板找零,故旅客投入千元紙鈔購買短程車票時,常會找回一堆50元、10元、5元銅板,讓旅客非常困擾;新建三站設置之新型自動售票機具備找百元鈔票功能,降低旅客不便。既有8站未來並將陸續汰換更新為新型自動售票機。
旅客資訊看板:三站加入營運後增加跳蛙式停靠列車,列車型態由本來的5種增加為7種。既有8站旅客資訊看板所顯示之進站列車停站型態係以文字跑馬燈方式顯示,可讀性較低。新建三站之新型旅客資訊看板所顯示之進站列車停站型態改以圖像顯示,並輔以各車站名稱,列車停靠的車站會亮起圓形指示燈,使旅客一目瞭然,快速判斷可選擇搭乘之列車。
當地物產館:新建三站車站內皆規劃設置高鐵市集跟物產館,提供當地的特產、伴手禮及農產品等。其中物產館為高鐵各車站之首創,台灣高鐵公司配合苗栗、彰化及雲林縣政府設置當地農特產品展示區域,為推廣在地特色盡一份心力。
高鐵苗栗、彰化、雲林三站於104年12月1日加入營運後,高鐵服務範圍將更擴大,三站站區聯外道路均已配合新建或改善,車站均提供方便之轉乘接駁公路客運及市區快捷公車,台灣高鐵公司並分別各站提供一條免費快捷公車,旅客可以便捷地到達目的地。
苗栗、彰化及雲林車站通車營運使臺灣西部走廊各都會區有更緊密的串連,更多民眾可享受安全、準點與優質的運輸服務,體驗高鐵一日生活圈。

On Dec. 1, 2015, with the opening ceremony of HSR Miaoli, Changhua and Yunlin Station hosted by President Ma, the three HSR stations were officially included in the HSR operational route.
Miaoli, Changhua and Yunlin Station are second-generation HSR stations that possess local characteristic features and green building standards making them modern architectural role models. The facilities of these stations have been improved based on passenger feedback and operational experience over the past eight years ever since the initiation of the HSR line. Additional facilities such as nursing room, family restroom, barrier-free facilities, drinking fountains, etc. have been installed in the new stations in hope of providing an even more thoughtful and comprehensive transportation environment for passengers. Among the newly installed apparatus, the new ticket gate model, auto-fare collection (AFC) machine, passenger information display and the local specialty stores are introduced as follows:
Ticket gate: in the original HSR ticket gate model, passengers have to insert the ticket in the instructed direction to successfully pass the ticket gate. Now, the new ticket machine will accept a valid ticket no matter from which direction. In consequence, the original 8 stations have upgraded their ticket gates to this new model.
AFC machine: the original AFC machines in the current 8 stations could only give change in the form of coins so when a passenger inserts a thousand dollar bill to purchase a short-distance ticket, they end up with a lot of change which is very troublesome. Now, the new AFC machine can give hundred dollar bill changes, successfully resolving this problem. The current 8 HSR stations will successively replace the current AFC machines with this newer model in the near future.
Passenger information display: with official operation of the three additional stops, train types were increased from 5 to 7 types including the "frog-style type" train. The current passenger information display shows incoming train information in a news ticker form, which is not that easy to read. The new display system will provide graphic display with corresponding station names and the platform with the incoming train will flash an indicating light making the display very readable and instinctive for passengers.
Local specialty store: the three additional stations have set its respective market and specialty store that will sell local specialties and agricultural produce. The specialty stores will be a pioneer in HSR stations representing the effort made by THSRC to promote local produce in Miaoli, Changhua and Yunlin areas.
After Dec. 1, 2015, HSR services will expand further with the operation of Miaoli, Changhua and Yunlin Station. Not only the access roads of respective stations have been improved or established but the highway and city bus routes have also been adjusted to achieve convenient transfer from the HSR station to other destinations. In addition, THSRC has set a free shuttle line for each of the stations to provide passengers with even more convenient transfer services.
With the opening of HSR Miaoli, Changhua and Yunlin Station, urban districts in western Taiwan will be connected even more closely. More passengers will be able to enjoy safe, on-time, high-quality transport services and have the opportunity to experience the HSR one-day life circle.

  • 新建三站之驗票閘門已改良,驗票無方向性,旅客持票不論由正面、反面,前面、後面插入,均能通過驗票閘門。
  • 新建三站車站內皆規劃設置高鐵物產館。
  • 高鐵苗栗站親子廁所。
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