Newsletter 高速鐵路簡訊 . 交通部高速鐵路工程局
營運監理「安全、智慧及國際」 營運監理「安全、智慧及國際」

軌道運輸系統的服務生命週期相當長,在這社會、經濟、環境與科技變化快速的數位時代,運輸系統的形式不斷地在改變。是以鐵道局未來除了持續推動執行軌道建設,也將肩負台灣高鐵、臺鐵、阿里山森林鐵路及台灣糖業鐵路等鐵道的營運監理及事故調查,建置完整鐵路監理制度,提供民眾更安全可靠及穩定舒適的軌道運輸服務。為了達成此目標,將朝下列各面向著手努力:
1、安全面:(1)強化事故調查之獨立及專業性,成立調查委員會,研擬專責調查官培訓制度,建立事故調查外部專業技術分析合作機制;(2)強化軌道設備檢查及安全稽核制度及鐵路機構之自我管理、訓練及服務功能;(3)結合運研所之研究案,推動營運機構建立安全管理系統。
2、智慧面:現今軌道運輸系統已逐漸跳脫傳統獨立封閉式架構,進而趨向IP化、智慧化,提供多元豐富的可能性,未來的挑戰將在於有效運用與整合人工智慧(AI)、物聯網(IoT)、大數據(Big Data),藉以強化行車控制、管理及營運效能,讓政府有更準確的決策資訊,軌道營運業者能即時做出必要的安全反應行動及快速且正確地滿足顧客需求,而旅客能擁有充足的即時資訊享受安全美好的旅程。
3、國際面:透過國際技術合作或交流研討,瞭解先進運輸科技之發展,汲取相關技術及經驗,進而助益於軌道營運監理機制、行車安全等層面之提升,以提供更優質的交通服務。

The service lifecycle of a railway transportation system is quite long and the form of the system has been constantly adapting and reforming under the digital era where the society, economy, environment and technology is changing so fast. In the future, the Railway Bureau will continuously promote and execute railway constructions and also be responsible for operational supervision and accident investigation of Taiwan HSR, TRA, Alishan Forest Railway and the Sugar Railway. In addition, the bureau will establish a comprehensive railway supervision mechanism in order to bring about safe, reliable, stable and comfortable railway services to the public. To achieve this goal, we will put full efforts on the following directions:
1. Safety: (1) To strengthen the independency and profession of accident investigation. Establish an investigation committee to draft up a cultivation mechanism for exclusive investigators and establish a cooperation mechanism with external technical analysis experts on accident investigation. (2) To strengthen the auditory mechanism for railway equipment checks and safety and also self-management, training and service functions of the railway organization. (3) To combine research projects of the Institute of Transportation, MOTC to promote the establishment of a safety management system for the operational agency.
2. Intelligence: Nowadays, the rail transport system has gradually eluded the traditional independent closed architecture, and has become more IP-oriented and intelligent, providing diverse possibilities in the field. The challenge in the near future will be the effective use and integration of artificial intelligence (AI), Internet of Things (IoT), and Big Data. Integration of the factors will strengthen traffic control, management and operational efficiency, which will allow the government to have more accurate information for decision-making. It will also allow railway operators to immediately make necessary safety response actions and meet customer needs quickly and correctly which will result in content passengers that have ample instant information to enjoy a safe and beautiful journey.
3. International: Through international technical cooperation or exchange seminars to understand the development of advanced transportation technology and gaining access to relevant technologies and experience, the results will in turn help improve the railway operation supervision mechanism and traffic safety to provide better transportation services.

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